Welcome Home Therapy Services Privacy Policy
Effective Date: 1/1/2025
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
Welcome Home Therapy Services will not share mobile information with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
What personal information do we collect from the people that visit our website or blog?
When requesting information on our site you may be asked to enter your name, email address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you request information or use certain other site features in the following ways:
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
To send emails regarding your interests or other products and services.
How do we protect visitor information?
We do not use vulnerability scanning and/or scanning to PCI standards. We use regular Malware Scanning. We never ask for sensitive information like credit card numbers.
Data Security and Handling
At Welcome Home Therapy Services, we take the security and confidentiality of your personal and health information seriously. All client data, including mobile phone numbers, appointment details, and any protected health information (PHI), is stored in secure, encrypted systems that comply with HIPAA regulations. Access to client information is strictly limited to authorized personnel who require it to provide therapy services, support, or administrative functions.
We utilize trusted third-party service providers, including our CRM platform, to facilitate secure appointment scheduling, messaging, and billing. All third-party partners are vetted for compliance with industry-standard security practices and, where applicable, HIPAA requirements. No personal or health information is shared with third parties for marketing purposes without explicit client consent.
We retain client information only as long as necessary to provide services or comply with legal obligations. Clients may request the deletion of their personal information at any time by contacting us directly. In the event of a data breach, we have protocols in place to promptly notify affected individuals and take corrective action in accordance with applicable law.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s help menu to learn the correct way to modify your cookies.
If you disable cookies it won’t affect your experience using our website.
SMS Communications and Consent
If you provide your mobile phone number and opt in to receive text messages from Welcome Home Therapy Services, we may send you text messages related to appointment scheduling, appointment reminders, administrative updates, care coordination, and other services you request. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP to any SMS message. If you need assistance, reply HELP or contact us at the contact information provided in this policy.
No Sharing of SMS Consent Data
We do not share your mobile phone number or SMS consent data with third parties for marketing or promotional purposes. Your SMS consent status will not be shared except as necessary to provide the messaging service or where required by law.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under 13.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to send you information about our services.
If at any time you would like to unsubscribe from receiving future emails, you can email us at [email protected] and we will promptly remove you from all correspondence.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Welcome Home Therapy Services
PHONE:
EMAIL:
LAST EDITED ON: 1/20/2026
MEDICAL DISCLAIMER:
All information on this website is intended for instruction and informational purposes only. The authors are not responsible for any harm or injury that may result. Significant injury risk is possible if you do not follow due diligence and seek suitable professional advice about your injury.
No guarantees of specific results are expressly made or implied on this website.
Copyright © 2026 All Rights Reserved by Welcome Home Therapy Services.